by lawrencenzuve | Jan 4, 2018 | Uncategorized
Mike Paul, president, Reputation Doctor: “I give Amtrak a grade of ‘C’ for its communications. I believe Mr. Anderson’s statements to date have been very incomplete, not empathetic enough and, at times, insensitive to the many victims. Amtrak’s initial statement saying the crash was an ‘incident’ with ‘some injuries’ was very unwise and smelled of statements prepared by attorneys, versus ones written in conjunction with a top crisis and public relations expert. Three passengers died, over 100 were injured [but] the initial statement proved to be a huge understatement.
“After talking with Amtrak’s president, the governor of Washington said Amtrak will pay for all victims injured and would pay for all damage done as a result of the crash. That statement was much louder than any statement from Amtrak itself on the subject of compensation. Again, [it seems communications] clearly were led by legal advice, [not] in conjunction with crisis and public relations help. Although Amtrak later showed some empathy, in my opinion it was not enough. Proper tone and attitude in communications is important; public statements filled with legalese may help in a court of law but often backfire in the court of public opinion.
“No victim wants to be part of a ‘wake-up call’ to get the attention of Amtrak to be safe for all. This statement from Mr. Anderson was highly insensitive. NTSB’s investigation will last throughout 2018 and into 2019. Long investigations and government oversight usually means more concern for brand and reputation damage among key stakeholders.”
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by lawrencenzuve | Dec 1, 2017 | Uncategorized
Mike Paul, The Reputation Doctor® on The Doctor Oz Show 12/1/17 Special Report: The Sexual Harassment Explosion. Now What? With attorney Gloria Allred, legal host Nancy Grace, forensic psychiatrist Michael Welner and host Dr. Oz.
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by lawrencenzuve | Nov 14, 2017 | Uncategorized
11/14/17
From Business Wire:
“The New York Chapter of the Public Relations Society of America (PRSA-NY) proclaimed a new, results-driven stance on diversity and inclusion (D & I) at its annual retreat in Manhattan yesterday. Its central focus was on the development of a series of certification workshops that will uncover and eradicate unconscious bias and promote multiculturalism among communications professionals across the New York metropolitan area–becoming the standard across the nation. The chapter will look to public relations agencies in the area to provide funding and support for this effort…
The development of an advisory board that mirrors the percentage of diversity in the communities they serve. To date, advisory board members include Angela Chitkara, director, PRSA-NY, assistant professor, PR track director, branding + integrated communications (BIC), The City College of New York (CCNY), Bill Doescher, immediate past president, PRSA-NY and president, The Doescher Group, Helen Shelton, senior partner and director of diversity and inclusion at Finn Partners, Mike Paul, president, Reputation Doctor LLC, Patrice Tanaka, chief joy officer, Joyful Planet LLC, and Trisch Smith, executive vice president and managing director of diversity and inclusion, Edelman.”
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by lawrencenzuve | Aug 28, 2017 | Uncategorized
NYC is growing closer to becoming 3/4ths people of color. That’s right. The U.S. Census in 2020 will tell us all a lot more.
Here are some interesting facts about the New York City population:
* With a July 2015 population of 8,550,405, New York is the most populous city in the United States, more than twice the size of the second largest city, Los Angeles.
* About 1 in every 38 people living in the United States resides in New York City.
* New York City has the highest population density of any major city in the United States, with over 27,000 people per square mile.
* Over 3 million of New York City’s residents are foreign-born; over one-quarter arrived in 2000 or later.
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