Posts Tagged ‘crisis PR’

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Mike Paul, The Reputation Doctor’s, Top 10 List of Reputations In Crisis For The Year 2011!



It’s back! Each year, I put together my list of the top 10 reputations in crisis for the year and the following is the official Reputation Doctor’s Annual Top 10 List of Reputations in Crisis for 2011. This list is compiled by and solely the opinion of top crisis public relations and reputation management expert, Mike Paul, known globally as The Reputation Doctor®.

10. Bank of America Debit Card Fiasco

Bank of America thought raising debit card fees in a recession was a wise idea. Protests like Occupy Wall Street and the power of social media as a tool for upset customers proved otherwise. All of those in leadership who approved this unwise idea should be fired for forgetting the golden rule of business: the customer is always right!… Read the rest

TigerPRMess

Mike Paul Gives Tiger Reputation Advice For Augusta



Dear Tiger:

As you know, I have helped many clients in situations like yours over my 20 years of experience counseling clients in crisis. Here’s some advice from a seasoned veteran in crisis and reputation management:

Follow my 6 Reputation Bricks for an Excellent Reputation

As you prepare to talk to the press for the first time in many months without restrictions, you need to use my 6 bricks for building an excellent reputation now more than ever! These reputation bricks include truth, honesty, humility, transparency, accountability and consistency. Sadly, you are failing in all 6 areas right now.… Read the rest