You & I
03/27/07 by Mike Paul | Business, Law & Justice, You & I | No Comments »
“We are embarrassed by the situation and stress that certain restaurants did not meet the very high standards that we set for ourselves.” Said ADF President Don Harty, trying to apologize to customers after viewing the video of his rat infested restaurant in NYC. ADF, a decade-old company, owns more than 350 fast-food restaurants in several states and is among the nation’s largest operators of Pizza Huts.
According to A.P., a major owner of Pizza Hut, KFC and Taco Bell franchises saw a majority of its New York City restaurants shut down Thursday as the fallout continued from a video showing rats overrunning one of its Manhattan eateries. The city’s health department revealed that three more restaurants owned by the ADF Cos., of Fairfield, N.J., were closed by inspectors this week because of unsanitary conditions. Two, both in Queens, were found to be infested with mice.
The new closures prompted swift action by fast-food giant Yum Brands Inc., parent of the KFC, Taco Bell and Pizza Hut chains. Late Wednesday it announced the pre-emptive closing of 10 additional New York restaurants operated by ADF. It said they would remain shuttered until city inspectors gave them a clean bill of health.
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02/17/07 by Mike Paul | Business, Law & Justice, You & I | No Comments »
“I think I’m uniquely qualified to deal with these issues.” Said David Neeleman, JetBlue’s CEO, with hubris.
According to Reuters, JetBlue Airways Inc., which was forced to cancel nearly a quarter of its flights this holiday weekend after last week’s ice storm in New York, said on Sunday it expected to return to a normal schedule by today. But it may take the low-cost airline a long time to regain its reputation after suffering harsh criticism from thousands of stranded travelers since the storm struck Feb. 14.
The airline admitted it didn’t act swiftly enough to cancel flights after the storm struck and threw federally mandated air crew work-time schedules into disarray, resulting in massive flight cancellations at the start of a high-volume holiday period. ”This has never happened before on this scale,” said JetBlue spokeswoman Tracy Sanford on Sunday. “We didn’t cancel flights as much as we could have.” She said the delays and subsequent cancellations had a “snowball effect” on air crew schedules.
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02/05/07 by Mike Paul | Entertainment, Law & Justice, You & I | No Comments »
“One thing is not in doubt: a lot of parents are wondering about the effect our racy popular culture may have on their kids and the women they would like their girls to become. The answers are likely to lie in yet another question: where do our children learn values?” From The Girls Gone Wild Effect, Newsweek Magazine’s Cover Story.
According to Newsweek, like never before, kids are being bombarded by images of oversexed, underdressed celebrities who can’t seem to step out of a car without displaying their well-waxed private parts to photographers, writes Assistant Managing Editor Kathleen Deveny with Assistant Editor Raina Kelley in the current issue of Newsweek.
In a recent Newsweek Poll, 77 percent of respondents say young women celebrities like Britney Spears, Paris Hilton and Lindsay Lohan have too much influence on young girls. Eighty-four percent of those polled say sexuality plays a bigger role in American popular culture than it did 20 or 30 years ago and 70 percent say this is more of a bad influence on young people today than a good influence.
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01/13/07 by Mike Paul | Business, Law & Justice, You & I | No Comments »
NEW YORK – The following is Mike “The Reputation Doctor” Paul’s Predictions for Corporate Crisis Issues for 2007. This list is compiled by and solely the opinion of global reputation management expert Mike Paul, who is also a weekly guest in the media providing expert analysis of various reputations in crisis:
1. Corporate Fraud – Going back to the origin of sin with Adam and Eve (read Genesis in the Bible), we must be reminded that we as humans are flawed, commit sin and people are not perfect. Corporations are managed and staffed with people. As a result, corporate fraud committed by executives/people will continue to be a major crisis issue and concern for corporate reputation management for many years to come. We either lean on truth, transparency, accountability, humility and consistency in building honest, long-term corporate and personal reputations, or we lean on fraud, lying, deceit, breaking of the law, inflated egos and evil. I predict there will be many major stories in the news with leading corporations in crisis in 2007. The core crisis will involve inappropriate human behavior and illegal, immoral and unethical choices, which will have consequences.
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12/12/06 by Mike Paul | Business, Entertainment, Law & Justice, Politics, You & I | No Comments »
New York – The following is Mike “The Reputation Doctor” Paul’s Annual Top 10 List of Reputations in Crisis in 2006. This list is compiled by and solely the opinion of global reputation management expert Mike Paul, who is also a weekly guest in the media providing expert analysis of various reputations in crisis:
1. Donald Rumsfeld – The now-former Defense Secretary was the stubborn and poor-listening architect of the war in Iraq, and because the U.S. has still not “won the war,” he was finally asked to leave by President Bush under strong pressure from Democrats in Congress. Both the Bush administration and the U.S. as a nation have global reputations in crisis because of decisions in Iraq and Donald Rumsfeld ran the war in Iraq and tops my list this year for reputations in crisis.
2. The Duke case – D.A. Mike Nifong charged former Duke lacrosse players Collin Finnerty, Dave Evans and Reade Seligmann with allegedly raping a stripper hired for a team party in March. The case has made both national and international headlines for many months and highlights and importance of both the court of law and the court of public opinion. All the reputations in this case have been damaged, especially D.A. Nifong, who is up for re-election and has many thinking he only took the case in an attempt to get re-elected.
3. Mel Gibson – His drunken, anti-Semitic rant towards an L.A. police officer will blur our perception of him forever, mainly because it was not the first time he voiced similar opinions. To overcome a crisis, you must remove the root of the problem and sadly, the root has not been removed within Mel Gibson.
4. Floyd Landis – Floyd Landis was fired by his team and his sponsors and the Tour de France no longer considered him its champion after his second doping sample tested positive for higher-than-allowable levels of testosterone. The samples contained synthetic testosterone, indicating that it came from an outside source. This was the top steroid story in the world in 2006.
5. Halliburton – The Reputations Institute’s recent survey ranked Halliburton as the corporation with the worst business reputation worldwide. This is not a good thing. Dick Cheney was CEO of Halliburton before becoming Vice President of The United States. Halliburton is a products and services provider to the oil and energy industries with major contracts in Iraq.
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