Mike Paul , The Reputation Doctor®, praying at the Oklahoma Memorial
I entered the Oklahoma City Bombing Memorial (officially called the Oklahoma City National Memorial and Museum) the morning of May 15, 2013 with a very heavy heart. There are many segments to the Memorial and each touched my heart and spirit deeply. I always planned to tour the Memorial before my keynote speech on reputation and ethics that afternoon for the 2013 Compass Awards sponsored by the Oklahoma Business Ethics Consortium (OK Ethics) and the Oklahoma Quality Foundation. But what I did not expect at the Oklahoma Memorial, was to experience a flood of emotions tied to my experience with NYC’s 9/11 tragedy.
It became a tale of two cities in both my head and heart and for a few minutes I was overwhelmed with emotion. I thought of all those in both tragedies who lost their lives and I wanted to honor their memory. I decided I needed to share that emotion some how in my speech that afternoon. But how? I was to speak about reputation and ethics. And then it hit me! I felt called to challenge all who could hear my speech that afternoon to remember the terrorist tragedies in both Oklahoma City and NYC and ask themselves the following accountability questions:
If we are truly called to live more ethical and moral lives, how can we not hold ourselves much more accountable by tapping into the memory of all those we lost to these tragedies because they are dead and don’t have that option? Are we lying to ourselves too often? Are we truly seeking to avoid the slippery slope with our reputations each day? Do we care enough to bring lasting change in our lives and our families’ lives?
We all need that type of accountability. The type of accountability that pulls at our emotions. That type of accountability that rocks us to our core as human beings. The kind that puts a line in the sand personally from that moment on.
As a result, I also shared what I call my 6 reputation bricks for building an excellent, long-term reputation:
Mike Paul, the Reputation Doctor®, delivering his 2013 Compass Awards Keynote Speech in Oklahoma City on May 15, 2013
So now, I ask all those reading my blog the same questions:
* Do you have true accountability helping you manage your reputation?
* Have you given someone with experience and trust permission to be your accountability partner and “call” you on your “stuff?”
* Are you really seeking to better your reputation by applying the above 6 reputation bricks to your daily life?
If not, today is the day to begin. Why? Because Your Reputation Is Everything!TM Let me know what you think and follow me also on Twitter @ReputationDr (http://www.twitter.com/reputationdr) and my Facebook Fan Page at http://www.facebook.com/reputationdoctor Both are available as buttons on the top right this blog for easy access to follow. Keep in touch.
PR Veteran Mike Paul Launches New Reputation Management Service Called
The Reputation Doctor® 2-Hour Counseling Session
NEW YORK – MGP & Associates PR launched a new reputation management consulting service today called The Reputation Doctor® Two-Hour Counseling Session for the low, introductory price of only $950. The one-on-one counseling session with crisis and reputation management veteran Mike Paul offers a significant savings over his usual hourly rate of $850 per hour, plus expenses. The low introductory rate offers a total savings of $750.
“This new reputation counseling service is exclusive and only offered by MGP & Associates PR,” said Mike Paul, the Reputation Doctor® and president & senior counselor at MGP & Associates PR. “No other public relations firm in the world offers a reputation management counseling session similar to this, which is like visiting your therapist, but focused solely on improving your reputation.”
The Reputation Doctor® 2-Hour Counseling Session will benefit two types of organizational and individual clients:
1) Those seeking immediate short-term help on a limited budget. Especially in today’s economy, there are many times when organizations or individuals need immediate counseling to find a solution for a challenging reputation problem and are not interested in a long-term contract. The Reputation Doctor® Two-Hour Counseling Session allows an organization or individual to obtain reputation counseling from the top expert in just two hours. Additional sessions are available upon request.
2) Those seeking to engage a reputation management consultant but prefer to ensure quality of service and compatibility prior to signing a long-term agreement.
Trusting the counsel of your consultant is crucial to the success of a long-term relationship. The Reputation Doctor® Two-Hour Counseling Session allows clients to “kick the tires” and “test drive” MGP & Associates PR’s reputation management services before signing a long-term agreement, especially for larger, more complicated reputation problems which require more counseling time.
A few examples of reputation challenges that can be addressed during The Reputation Doctor® Two-Hour Counseling Session include:
For Individuals -
• Fighting for your reputation in a legal battle.
• Overcoming reputation issues associated with a divorce.
• Conquering reputation issues at work.
• Improving your reputation at home and with your family.
For Corporations or Organizations –
• Overcoming a reputation for fraud or wrongdoing.
• Fighting for your reputation in a legal battle.
• Transitioning from a CEO with reputation problems to a new CEO unknown to employees and customers.
• Improving the corporate reputation by stopping hurtful internal rumors and other damaging internal communication problems.
“I disagree with those who say public relations consulting is about placing media stories and spin,” said Mike Paul. Mr. Paul has always believed the public relations profession is more about counseling and truly changing behavior to improve reputations. “Our profession has as many specialties as the professions of law and medicine; crisis and reputation management have their roots in psychology and changing ineffective or destructive habits,” continued Paul.
The Reputation Doctor® Two-Hour Counseling Session is a powerful tool in reputation management because it provides a concrete and focused prescription for repairing your reputation. Why? Because Your Reputation Is Everything!™ To make a confidential appointment for The Reputation Doctor® Two-Hour Session, please call 212-595-8500 or email firstname.lastname@example.org.
ABOUT MGP & ASSOCIATES PR
MGP & Associates PR, a leading, virtual, public relations firm, was founded in 1994 in NYC by industry leader Mike Paul, known globally as The Reputation Doctor® and the award-winning firm services leading clients worldwide. MGP & Associates PR helps build, maintain and repair the reputations of leading organizations and public individuals. Clients include global corporations, leading nonprofit and government organizations, as well as celebrities, politicians, professional athletes and more. Mr. Paul, a 22-year veteran in the counseling side of public relations, is considered one of the leading crisis PR and reputation management counselors in the world. For more info on MGP & Associates PR, visit http://www.mgppr.com.
It’s back! Each year, I put together my list of the top 10 reputations in crisis for the year and the following is the official Reputation Doctor’s Annual Top 10 List of Reputations in Crisis for 2010. This list is compiled by and solely the opinion of top crisis public relations and reputation management expert, Mike Paul, known globally as The Reputation Doctor.
I believe Haiti has the biggest reputation in crisis this for many reasons. To be blunt, it killed more human beings than the BP crisis and will have more lasting impact on people in general. Haiti got hit with a double whammy: the earthquake which killed over 100,000 people early in the year and then the hurricane which brought cholera and more deaths to the island in crisis killing more than 3,000 to date. Over $1.5 billion was raised and/or promised to the island, but less than 200 new homes have been built since the earthquake and many people are still living in the streets or in plastic tents for shelter! This is a disgrace! Like the entire continent of Africa, Haiti has become the latest country to be forgotten by us all when in crisis leaves the media’s attention. The media has moved on and our hearts have also moved on. People continue to die of disease in Haiti every day. Please, let’s not forget Haiti was the greatest tragedy of 2010 and, sadly, it may also make the list again in 2011. REPUTATION LESSON: Corruption is still a major problem with aid and money in politics in Haiti. The silence is also a cry for democracy and a just government to truly help Haiti’s people. When a just government is in place, the leadership will cry out more frequently for its people.
2. BP (BRITISH PETROLEUM)
Notice I spelled out the full name of this global company as British Petroleum. The longer version of the name reminds the world the company responsible for one of the greatest oil catastrophes of all time is also a British company. The saddest part of the crisis is the damage done to the American gulf region in the south and its impact on marine life, tourism and people with a hurting economy and livelihoods changed forever, especially in the fishing industry. And of course, how could we forget the antics of the now infamous former CEO of BP, Tony Hayward, who shocked the world with his classic, insensitive comment, “I want my life back!” BP eventually agreed and removed him as CEO and shipped his responsibilities to Siberia in Russia. Some believe it is a much more suitable place for his lack of communication acumen and far enough away to protect the company from future reputation crises from his now frozen lips. REPUTATION LESSON: When you spill oil and ruin a country’s coastline for generations, it requires the same humility, transparency and accountability, as if the Queen herself was the victim of the oil spill on the Royal grounds! Look for BP to continue to be in crisis in 2011, as the cameras follow the disaster on the ocean floor as the weather warms up this spring. BP tried to keep the cameras away, but we will see and learn more about the generational damage to the Gulf coast by BP in the coming months.
The perception among many is that Toyota dragged its feet over the last two years when it came to addressing safety complaints. Not only is Toyota being forced to spend billions repairing the gas pedals on millions of cars, that recall, and others, has given Toyota its own “perception gap” with American car buyers. The truth is, there are millions of Toyota models out on the road and in showrooms that are safe and well made. But, after months of stories about faulty pedals, unintended acceleration and other defects that have caused Toyota to suspend the sale of some new models, many buyers have written off even looking at Toyota. At best, Toyota has a mixed reputation right now, and safety is certainly not at the top of the list. However, the brand seems to be holding up to other car companies. Maybe because of discounted pricing and other deals Toyota has developed to stay competitive. Others say the brand equity of being positioning as the # 1 car was a safety net during the crisis. REPUTATION LESSON: No company gains a reputation over night of being one of the safest cars on the road after so many recalls. Not even if the company is spending millions more on safety like Toyota. However, if Toyota keeps its eye on safety as well as innovation, it may soon trump Volvo to own the safety mantle too.
4. PRESIDENT BARACK OBAMA
President Barack Obama risks becoming a first in more than one way: the first Black President of the U.S. and he could also become the first Black, one-term President because of poor choices. Many believe President Obama should have kept his eye on the economy as he tackled healthcare reform and other issues first. The President says he made a mistake in not connecting with the people the past 2 years the way he did during his campaign. I disagree. He has always connected with the general public, when he speaks to us about issues we put first. We don’t want to hear more about issues that don’t affect our pocketbook. We also don’t want to hear a President who some have labeled a socialist speak like a socialist. We need a President who understands the economic crisis our country has been in for several years now. We don’t want a President who blames the past administration for our problems. He want a true leader who takes full responsibility for where his country is today and has a plan to fix it. We need job creation!! We need to see President Obama stand before a new business or revitalized corporation which are hiring hundreds and/or thousands of new people. And we need to see it soon or he will not be President for another term. REPUTATION LESSON: Don’t tell us you are different and give us the same razzle dazzle! Show us change by being that change in leadership, transparency and accountability with consistency and truth.
5. CHARLIE SHEEN
He’s one of TV’s highest-paid actors, starring in the highest-rated sitcom in America. He’s also the poster boy for celebrity preferential treatment. It was a big year for Charlie Sheen, arrested Christmas Day 2009 for allegedly threatening wife Brooke Mueller with a knife. In January, he lost his Hanes underwear endorsement deal. In February, his car was stolen and ended up going over a cliff (the same thing happened to him a few months later). The same month he and Mueller went to rehab. In April, he allegedly was seen in the company of a prostitute which, for Sheen, is sort of like seeing Britney Spears carrying around a Starbucks cup. In June, he pleaded guilty on misdemeanor assault charges and got 17 days in jail. We’re barely halfway through the year, folks. He came back big in October, trashing a New York hotel room before police found him intoxicated and naked, allegedly in the company of an “escort,” whom he allegedly locked in the bathroom. In November he filed for divorce from Mueller, which makes sense. With all those prostitutes hanging around, the pair barely had any time to themselves. Finally, in December, prosecutors decided not to file charges in connection with the October event. To which Sheen actually said, “If a guy has a bad night, everyone goes insane and panics.
When NYC Mayor Mike Bloomberg began defending the Ground Zero mosque, he may not have told us everything he was doing behind the scenes. Spin and Cover Up vs. Truth and Transparency? Read the NY Post opinion below. What do you think? You decide.
I know this time of year can be rough for many that are suffering. Christmas and the New Year bring happiness, but also deep sadness for many. Especially those suffering from job loss, or the loss of a loved one, or struggles in a relationship, life is difficult. For those who find it difficult to be happy as they suffer in unhappiness and even in depression from these and other issues, I send this message along with a pray and a message for your reputation. Hang in there! Life is worth living! Life is a gift! I know things seem bad now, but they will get better. Take one day at a time. You can do it! The person that will fix you is you, especially with the help of someone bigger than us all, with God’s help.
I send this special song to you all. I am thinking and praying for you all at this special time. You are loved and you are special! Hang in there and put one foot in front of the other to walk through the fire to see the light. The light is always at the other end of your concerns.